Returns & Exchanges
At HATCH, we want you to feel confident and comfortable in every stage of motherhood, which is why we offer a 30-day return window for all unworn and unwashed items. Please note that items marked as Final Sale are not eligible for return or exchange.
Return Process
- 1.Start Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Choose Your Method
Select whether you would like to exchange for a different size, receive store credit, or get a refund to your original payment method.
- 3.Print and Pack
Download your prepaid shipping label and securely pack your items in their original packaging, ensuring all tags remain attached.
- 4.Ship It Back
Drop off your package at any authorized carrier location; once received at our warehouse, please allow 5-7 business days for processing.